Terms of service

1 · Terms and Conditions

§ 1 Scope and seller
(1) These terms and conditions apply to all orders placed through the online shop at tanjastuchels.com.
(2) Your contractual partner is:
Tanja Stuchels, sole trader (autónoma)
C. Valle de Nuria, 42, 03420 Castalla (Alicante), Spain
Email: tanja.stuchels@me.com
VAT ID: ESZ1062189P
(3) I sell exclusively to consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

§ 2 Conclusion of contract
(1) The presentation of products in the shop does not constitute a legally binding offer, but an invitation to place an order.
(2) You add the products you want to your cart and go to checkout. There you enter your contact and delivery details and choose a payment method. Before submitting, you see a summary of your order and can check and correct all details using the edit links or the back button.
(3) By clicking the “Buy now” button, you submit a binding offer to purchase the products in your cart.
(4) The contract is concluded when I confirm your order by email (order confirmation). You will usually receive this email immediately after placing your order.

§ 3 Contract languages and storage of the contract text
(1) The contract can be concluded in German, English or Spanish.
(2) I store the contract text. You will receive your order details by email with the order confirmation. You can view, print or save these terms and conditions on this page at any time.

§ 4 Prices and shipping costs
(1) All prices are final prices including statutory VAT.
(2) Shipping within the European Union is free of charge.

§ 5 Payment
(1) You can pay by credit card, Apple Pay, Google Pay, PayPal, Klarna, Bizum or MobilePay. The payment methods shown to you depend on your country and device.
(2) The amount is charged or collected by your payment provider when you complete your order. For Klarna, Klarna’s own terms apply in addition; these are shown to you during checkout.

§ 6 Delivery
(1) I deliver to all member states of the European Union.
(2) My art prints are printed to order and shipped directly to you by my printing partner. Delivery usually takes 4–9 working days from the date of your order.

§ 7 Retention of title
The goods remain my property until paid for in full.

§ 8 Copyright in the artwork
When you buy an art print, you acquire ownership of the printed copy. All rights to the artwork and illustrations remain with me. Reproduction or commercial use is not permitted without my consent.

§ 9 Right of withdrawal
As a consumer, you have a statutory right of withdrawal. You can find the details in the [withdrawal policy].

§ 10 Statutory warranty
The statutory warranty rights apply. If a print arrives damaged or defective, please contact me with a photo at tanja.stuchels@me.com. I will arrange a replacement or refund.

§ 11 Liability
(1) I am liable without limitation for intent and gross negligence, for injury to life, body or health, and under mandatory statutory provisions such as product liability.
(2) In cases of slight negligence, I am only liable for breach of an essential contractual obligation, i.e. an obligation whose fulfilment is essential for the proper performance of the contract and on whose fulfilment you may regularly rely. In this case, liability is limited to the foreseeable damage typical for this type of contract.

§ 12 Applicable law
Spanish law applies. This choice of law applies only insofar as it does not deprive you of the protection granted by the mandatory consumer protection provisions of the country in which you have your habitual residence.

§ 13 Dispute resolution
I am neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

Last updated: November 2026